Privacy Policy

Your documents are sensitive. Here is exactly how we handle them.

Last updated: June 2026

At SYEDS Consultancy, we understand that the information you share with us — passports, bank statements, employment letters, and other personal documents — is among the most sensitive material you can hand to anyone. This policy explains, in plain language, what we collect, why we need it, how we protect it, and the limits we place on ourselves in handling it.

01

Who We Are

SYEDS Consultancy is a short-stay visa consultancy registered and operating in Islamabad, Pakistan. Our office is located at Office 113, 1st Floor, Capital Business Center, F-10 Markaz, Islamabad. We provide advisory and document preparation services to individuals applying for tourist, business, family-visit, spouse, and short-term visas to countries including the UK, USA, Canada, Schengen states, and others.

We are not a law firm. We are consultants who assist clients in preparing complete, well-organised visa applications. Final visa decisions rest exclusively with the relevant embassy or high commission.

02

Information We Collect

To prepare and submit a visa application on your behalf, we typically collect the following:

  • Identity documents — passport (valid and expired copies), CNIC, and any supplementary ID
  • Photographs meeting the embassy's specified format
  • Travel history — previous visa approvals, stamps, and refusals
  • Financial records — bank statements, pay slips, tax returns, proof of assets
  • Employment or business documentation — letters of employment, registration certificates, NOCs
  • Supporting documents — hotel bookings, flight itineraries, invitation letters, sponsorship declarations
  • Contact information — your name, phone number, and email address for correspondence

We collect only what a specific visa application genuinely requires. We do not ask for information beyond what is needed.

03

How We Use Your Information

Your information is used solely for the following purposes:

Visa application preparation

Compiling, reviewing, and organising your documents in accordance with the requirements of the target embassy or consulate.

Client communication

Contacting you to request missing documents, confirm appointments, or update you on the status of your application.

Compliance with embassy requirements

Submitting your application package to the designated embassy, VFS Global centre, or authorised visa application centre on your behalf.

We do not use your information for:

  • ×Marketing, profiling, or analytics
  • ×Any purpose unrelated to your visa consultation
  • ×Building contact lists or databases for future sales outreach
04

Storage & Security

All physical documents you hand to us are kept in our Islamabad office under controlled access. Digital copies are stored on office systems that are not accessible over the public internet. We do not use cloud-based file sharing services to store your documents.

Staff access to client files is limited to the consultant(s) directly handling your application. Documents belonging to one client are never mixed with or made accessible to another.

Physical documents submitted to us are either returned to you after submission of your application or retained only for the duration stated in Section 6 below, after which they are securely destroyed.

05

Third-Party Disclosure

We do not sell, rent, or share your personal information or documents with any third party for commercial, promotional, or any other purpose.

The only parties to whom we may transmit your information are:

The target embassy or consulate

Your complete application package is submitted directly to the diplomatic mission of the destination country. This is the core service we provide.

Authorised visa application centres

Centres such as VFS Global, TLScontact, or BLS International that are officially contracted by embassies to receive and forward applications on their behalf.

Courier and logistics companies

When physical documents must be dispatched for attestation or embassy submission, a reputable courier service may be used. In such cases, only the necessary documents — never complete passport copies without authorisation — are entrusted to them.

All such disclosures are made solely because they are operationally necessary to process your visa application. Your data does not leave our hands for any other reason.

06

Data Retention

We retain copies of your application documents for a period of 12 months following the conclusion of your case (whether approved, refused, or withdrawn). This period exists so that we can assist you if a follow-up, appeal, or reapplication is required.

After 12 months, all physical copies are shredded and digital copies are permanently deleted. If you would like your documents returned or deleted sooner, simply contact us and we will act on your request within five working days.

07

Your Rights

You have the right to:

  • AccessRequest a copy of the information we hold about you.
  • CorrectionAsk us to correct any inaccurate or incomplete information.
  • DeletionRequest that we delete your data, subject to any legal obligation to retain it.
  • RestrictionAsk us to limit how we use your data while a query is being resolved.
  • Withdrawal of consentWithdraw your consent for us to process your data at any time, though this may mean we can no longer continue your application.

To exercise any of these rights, contact us at Syeds.services@gmail.com. We will respond within 10 working days.

08

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or applicable regulations. Material changes will be communicated to active clients by email or WhatsApp. The date at the top of this page always reflects when the policy was last revised.

Continued use of our services after a policy update constitutes acceptance of the revised terms.

09

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please reach us at:

SYEDS Consultancy

Office 113, 1st Floor, Capital Business Center, F-10 Markaz, Islamabad

Syeds.services@gmail.com

0512809789

Questions about how we handle your application?